Setup

Email Server Names

Summary

This article provides email server settings for use with any bendbroadband.com or bendcable.com email address to set up an email program or mobile device.

NOTE: For Chambers Cable email addresses, please contact Technical Support at 541-382-5551.

Solution

  • Follow the steps for your program or device to access where you need to enter the following settings.
  • Enter one of the following sets of server information (POP or IMAP) depending upon where and how you plan to use your email
    • Use the same set of information for all devices
      • For example, use POP on all devices or IMAP on all devices, but not a mix of both
    • For each group of settings below, use the following Username and Password information when prompted
      • Username: Full email address
      • Password: Password you use to login to Webmail

Standard POP Email Client Settings

  • Most common settings that work with most internet providers
  • POP is the most common way to set up email. It "pops" a copy of the email from the email server to your program or device.
    • Incoming Server Name: pop-server.bendbroadband.com
    • Incoming Port: 110
    • Outgoing Server Name: smtp-server.bendbroadband.com
    • Outgoing Port: 25

Standard IMAP Email Client Settings

  • Most common settings that work with most internet providers
  • IMAP syncs your inbox and folders with the email server. What is marked read or deleted on one device will sync across all devices set up with IMAP
    • Incoming Server Name: pop-server.bendbroadband.com
    • Incoming Port: 143
    • Outgoing Server Name: smtp-server.bendbroadband.com
    • Outgoing Port: 25

Secure Authentication Settings

  • Specific to outgoing email, use same incoming settings as above
  • Works best if you travel often or check email most often through your mobile device
    • Option 1
      • Outgoing Server Name: smtp- server.bendbroadband.com
      • Outgoing Port: 25
      • Secure Authentication must be checked
    • Option 2
      • Outgoing Server Name: smtp- server.bendbroadband.com
      • Outgoing Port: 465
      • Transport Layer Security (TLS)* should be checked
      • *On some devices, TLS may not be an option, in which case checking Secure Socket Layer (SSL) may allow TLS.

Still having issues?

If you are still unable to send email using your device or email client, we may not have compatible settings for the Internet connection you are using. Webmail will allow you to send email until you are connected to a BendBroadband Internet connection.

Additional Resources

Related Articles 

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