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How to Configure/update TDS Mail Settings in Outlook

Outlook 2010

This article provides instructions on how to setup your existing BendBroadband email account using Microsoft Outlook 2010 Mail.

For Chambers Cable email addresses, you can follow the steps on this page, but use the server settings listed in the Chambers Cable email information page.

Note: You must first setup the email account with BendBroadband prior to setting it up in Microsoft Outlook 2010 Mail. Learn how to add a new BendBroadband user account.

Steps

  1. Open Microsoft Outlook 2010.
  2. Select the File menu item, select Add Account Button
    • The Microsoft Outlook Auto Accounts Setup window displays
  3. On the Bottom left, select the check-box, Manually Configure Server Settings or additional server type and then click Next
    • The Choose Service Window will open
  4. Select the Internet Email radio button for your server type, and then click Next
    • The Internet Email Window will open.
  5. On the "Add Account" page, complete all fields as follows:
    6. User Information Section
      Your Name: The name you want to show on outgoing email
      Email Address: Your full email address
    Server Information Section
      Account Type: POP3 or IMAP
      Incoming Mail Server: pop-server.bendbroadband.com
      Outgoing Mail Server(SMTP): smtp-server.bendbroadband.com
    Logon Information Section
      User Name: Your full email address
      Password: The password you login to Webmail with
    Select the box for "Remember password"
    Leave "Require logon using Secure Password Authentication (SPA)" unchecked

    Microsoft Outlook 2010 Change Account Screenshot
  6. Click on the "More Settings" box in the bottom left
    • Click on the Outgoing Server Tab
    • Make sure the "My outgoing server (SMTP) requires authentication" box is checked
      • Make sure "Use same settings as my incoming mail server" is selected
    • Click ok to save those settings

    Microsoft Outlook 2010 Internet Email Settings Screenshot

  7. Click Next when back on the "Change Account" screen
  8. You will see Outlook test settings and send a test message. You will then see a "You're all set!" message. Click finish at the bottom to complete setup.

Outlook 2013

This article provides instructions on how to set up your existing BendBroadband email account using Outlook 2013 email clients.

For Chambers Cable email addresses, you can follow the steps on this page, but use the server settings listed in the Chambers Cable email information page.

Note: You must set up the email account with BendBroadband before setting it up in Outlook 2013. Learn how to add a new BendBroadband user account.

Steps

  1.     Click the File tab at the top leftMicrosoft 2013 File Tab
  2.     Make sure you are in the Info category, then click the Account Settings box, and click Account Settings again in the dropdown menuMicrosoft 2013 Account Information
  3.     Make sure you are on the Email tab, then click NewMicrosoft 2013 E-Mail Accounts
  4.     Select the "Manual setup or additional server types" check box, and then click NextMicrosoft 2013 Auto Account Setup
  5.     Select "POP or IMAP," and then click NextMicrosoft 2013 Choose Service
  6.     On the "Add Account page, complete all fields as follows:
  7.     User Information Section
  8.     Your Name: The name you want to show on outgoing email
  9.     Email Address: Your full email address
  10.     Server Information Section
  11.     Account Type: POP3 or IMAP
  12.     Incoming Mail Server: pop-server.bendbroadband.com
  13.     Outgoing Mail Server(SMTP): smtp-server.bendbroadband.com
  14.     Logon Information Section
  15.     User Name: Your full email address
  16.     Password: The password you login to Webmail with
  17.     Select the box for "Remember password"
  18.     Leave "Require logon using Secure Password Authentication (SPA)" unchecked
  19.     Select Next at the bottom to finishMicrosoft 2013 POP and IMAP Account Settings
  20.     You will see Outlook test settings and send a test message. You will then see a "You’re all set!" message. Click finish at the bottom to complete setupMicrosoft 2013 Success Message

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Did you know?
BendBroadband rewards referrals for both home and business services. Refer a friend and you could get up to $75 each when they become a customer. Refer a business and earn up to a $500 gift card for each business that signs up for a new service or upgrades their current package.

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