Equipment

Remote Control Failures

Follow the steps listed below for the related issue.

Remote Check

  • Verify that the batteries are working by pressing the power button to see if the red light at the top of the remote turns ON.
  • If the red light does not turn on, replace the batteries.
  • Point the remote control directly at the BendBroadband set-top box when changing channels.
  • Make sure you properly programmed the remote control.

DEVICE button on the remote control

Some BendBroadband remotes have a [DEVICE] button. This button has a light that indicates or changes which device the remote control is currently controlling.

  • To determine which device the remote is currently controlling.
  • Push the [DEVICE] button.
  • The current device button will light up.
  • To change the device which is being controlled.
  • Push [DEVICE] and then the button for the device you would like to use (example: CBL, TV, VCR).

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