Internet Connection Speed

Your Guide to Understanding Internet Speed

This web page shares six common household hindrances that could impact your Internet connection's performance, and tips to help you optimize your Internet connection's performance.

A smart device—such as your TV—may not be able to stream your favorite show if it has to wait behind an older, slower device on the same network.
TIP: Disconnect that slow device and your TV is suddenly at the front of the line and your favorite show is streaming.

Yep, they can run in the background and hamper your speed too.
TIP: Scan your devices regularly to keep them running smoothly.

The speed supplied to your home is shared across all devices on your network. The more devices connected, the slower each one will go.
TIP: Try disconnecting a few to free up some space on your network.

The distance your device is from your Wi-Fi router—and any obstructions like a wall—can slow your device.
TIP: Adjust the placement of your router to a more central location to increase speed.

Wi-Fi's great. But for maximum speed, an Ethernet cable is your best bet.
TIP: Give devices that require the most speed–such as your TV or computer–a direct connection to the modem

Old, slower devices may not be able to take advantage of the speed supplied to your home–so if you enjoy dancing dog videos those dogs might dance a lot slower.
TIP: Consider investing in newer devices capable of reaching faster speeds.

Optimize your home’s network. It’s time to get going… faster!

High-Speed Internet: Availability varies and speeds shown may not be available at all service addresses. Certain speeds are only offered in areas served by TDS Fiber. Speed ranges shown are expressed as “up to” to represent network capabilities between customer location and the TDS network. Most customers can expect to receive a stable speed within the range of the product purchased as allowed by the quality and capability of the connection; however, actual speeds experienced by customers vary and are not guaranteed. Some customers may receive lower than the indicated speed range. Speeds vary due to various factors, including but not limited to: distance from switching locations, network equipment, delivery technology, and external/internal network conditions. Speed tests may produce inconsistent results due to various factors, including the speed test program or website used, the number of devices connected to the customer’s modem and whether the speed test is conducted over Wi-Fi. Customers that are not receiving the indicated speeds may cancel their service or downgrade to a lower-speed service without any termination or switching charges. Otherwise, a $15 service charge will apply to existing customers who switch plans without increasing speed or adding qualifying service. Additional equipment may be required and charges may apply. In order to maximize Internet speeds above 100Mbps, a gigabit wired Network Interface Card (NIC) and/or a more advanced wireless NIC, preferably 802.11ac or higher is needed. Monthly data usage allowances vary by plan. Additional fees may apply for data usage beyond the included monthly allowance. Monthly usage allowances do not apply to customers with qualifying video and data service. For additional information, see the Subscriber Agreement at bendbroadband.com.

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