Email Systems

How to Configure/update TDS Mail Settings in Windows

Windows 8/8.1

This article provides instructions on how to setup your existing BendBroadband email account using Microsoft Mail email clients.

For Chambers Cable email addresses, you can follow the steps on this page, but use the server settings listed in the Chambers Cable email information page.

Note: You must first setup the email account with BendBroadband prior to setting it up in Microsoft Mail email client. Learn how to add a new BendBroadband user account.

Steps

  1. On Start, tap or click Mail
  2. Swipe in from the right edge of the screen to display the menu and then tap Settings

    If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up and click Settings

    Microsoft Mail for Windows 8/8.1 Menu
  3. Tap or click AccountsMicrosoft Mail for Windows 8/8.1 Settings
  4. Tap or click Add an accountMicrosoft Mail for Windows 8/8.1 Accounts
  5. Choose Other accountMicrosoft Mail for Windows 8/8.1 Add an account
  6. In Add your email account

    Tap or click IMAP (mail will only configure using IMAP)

    Tap or click ConnectMicrosoft Mail for Windows 8/8.1 Add your email account

  7. On the "Add your Other account" page, complete all fields as follows. You will need to select Show more details to see all these fields:
    Email Address: Your full email address
    Password: The password you use for Webmail
    Username: Your full email address
    Incoming (IMAP) email server: pop-server.bendbroadband.com
    Incoming port: 143
    Do not select the check box "Incoming server requires SSL"
    Outgoing Mail Server(SMTP): smtp-server.bendbroadband.com
    Outgoing port: 25
    Do not select the check box "Outgoing server requires SSL"
    Select the check box: Outgoing server requires authentication
    Select the check box: Use the same username and password to send and receive email
    Microsoft Mail for Windows 8/8.1 Add your Other account
  8. Tap or click on Connect

Windows Live Mail

This article provides instructions on how to set up your existing BendBroadband email account using the Microsoft Windows Live Mail 2012 email program.

For Chambers Cable email addresses, you can follow the steps on this page, but use the server settings listed in the Chambers Cable email information page.

Note: You must set up the email account with BendBroadband before setting it up in Microsoft Windows Live Mail 2012. Learn how to add a new BendBroadband user account.

Steps

  1. Open Windows Live Mail 2012.
  2. Open your device's email application.
    • Above New Account, click Email.

      Screenshot of upper left portion of screen with arrow pointing to Email icon

  3. On the "Add your email accounts" page, complete all fields and check the "Manually configure server settings" box.
    • Click Next.

      Screenshot of Add your email accounts with fields filled in.

  4. On the "Configure server settings" page, complete all fields as follows:
    • In the dropdown menu under Server type, select IMAP or POP.
    • Incoming Server address: pop-server.bendbroadband.com
    • Ports:
      • IMAP: 143
      • POP: 110
    • Outgoing Server Address: smtp-server.bendbroadband.com
    • Do not select the check box "Requires a secure connection (SSL)" under Incoming
    • In the dropdown menu under Authenticate using, select Clear text
    • Log on user name: Full Email Address
    • Check the “Requires authentication box (SSL)” under Outgoing

      Screenshot of Configure server settings with fields filled in.

  5. Click the Next button.

    Screenshot of confirmation page that says Your email account was added.
  6. Click the Finish button
  7. If you need additional assistance, please contact Technical Support at 541-382-5551

Windows 10

How to set up Bend Mail for Windows 10

Steps

  1. Select the Gear in the bottom left.
  2. Select Manage Accounts on the far right of the client on the area that appears.
  3. Click Add Account.
  4. Choose Other Account (you may have to scroll to find it).
  5. Enter your username and password.
  6. Click Sign In about 3-4 times until you get the Advanced Option.
  7. Fill out the fields in this window with the info shown in the image below:

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