Manage Account

Change Password

Summary

This article provides instructions on how to change the password for your BendBroadband online account.

Change Your Own Password:

  1. Log in to your BendBroadband Online Account (click My Account/Login from the top of any bendbroadband.com page).
  2. From the Manage Account menu, select Change Password.
Change password
  1. Complete all of the fields and click Update.

NOTE: Passwords must contain at least 8 characters including at least one number, one symbol, and both uppercase and lowercase letters.

If you need additional assistance, please contact Technical Support at 541-382-5551

Change a Password for Another User

*Only Account Administrators can modify other user’s passwords.* Take note: Automatic notifications of account changes are NOT sent to the users on your account. Therefore, you may want to communicate the changes you are making to the specific users.

  1. Log in to your BendBroadband Online Account (click My Account/Login from the top of any bendbroadband.com page.
  2. From the Manage Account menu, select Manage Users to see all users on your account.
Manage users
  1. Under the Current Users section, find the user name with the password you want to update and click Edit next to it.
Manage users
  1. On the Account Actions screen, select Reset Password box.
Account actions
  1. A security code will be sent to your chosen recovery contact method for verification. Enter it when prompted.
  2. A random one-time use password will be generated and displayed on the screen.
  3. Log in to My Account with the other user name and the one-time password. Then, follow the steps to Change Your Own Password to permanently change the password.

If you need additional assistance, please contact Technical Support at 541-382-5551.

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