Account Management

Change Contact Preferences

What are Contact Preferences and why am I being prompted to update them? How do I modify (change, add, delete) my Contact Preferences?

Contact Preferences are the preferred ways that you want BendBroadband to contact you. When you set up Contact Preferences you tell BendBroadband what kind of notifications you want to receive and whether you want to receive the notification by email, text message, or phone call. When you log in to your account, you'll be periodically prompted to review your contact preferences. This simply ensures your contact information is up to date.

  1. To view what contact information you have set up, click Update Contact Preferences when you’re prompted at log in. Review Contact Preferences Screenshot
  2. You'll be taken to the Manage Contact Preferences screen, where you can add a new email address by selecting Add New Email, or a new phone number by clicking Add New Phone Number. Manage Contact Preferences Screenshot
  3. To make changes to an existing contact, click Edit next to the contact you want to modify.
  4. To delete a contact, click Delete next to the contact you want to remove. Current Email Contacts Screenshot

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