Manage Account

Add/Remove User

Summary

This article provides instructions on how to add or remove a BendBroadband user to your account.

To Remove a User from an Account:

*Only Account Administrators can add/remove users on an account.* Take note: Automatic notifications of account changes are NOT sent to the users on your account. Therefore, you may want to communicate the changes you are making to the specific users.

  1. Log in to your BendBroadband Online Account (click My Account/Login from the top of any bendbroadband.com page.
  2. From the Manage Account menu, select Manage Users to see all users on your account.
manage users
  1. Under the Current Users section, click delete next to the user name you would to remove.
    NOTE: Deletion cannot be undone and will remove any email connected to the account.
Delete user

A successfully deleted message will appear.

Successfully deleted email address

In case of accidental account deletion, contact Technical Support at 541-382-5551.

To Add a User to an Account:

  1. Log in to your BendBroadband Online Account (click My Account/Login from the top of any bendbroadband.com page.
  2. From the Manage Account menu, select Manage Users to see all users on your account.
Manage users
  1. Click the Add User box that appears in the top portion of the page.
Add user
  1. Type in the desired user name and choose the applicable account settings:
    • Email Address or New BendBroadband User Name
      • If you have an email address, and want to use that as your BendBroadband user name, enter it in the Email Address field (Note: you’ll need to have access to that mailbox when creating the user, as a security code will be sent for verification).
      • Otherwise, use the New BendBroadband User Name field to create a “@broadband.com” user name.
    • If you want the user to have Administrator Rights (so they can access Online Bill Pay and manage others users), select “Yes” next to Make this user an Administrator.
    • If you create a BendBroadband User Name: you can choose to make your user name an email address by selecting “Yes” next to Create a mailbox for this user.
  2. Click Add User to create the user. You’ll see a confirmation message with the temporary password.
Successfully added email address

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