Help and Support / Billing
View Phone Records Online
The following article will explain how to register for an account to view your phone call details, and how to view those details online.
If this is your first time accessing your phone call details online you will first need to register your account.
Register your account
To register for a phone call details account you will need your phone number, your BendBroadband account number and a customer PIN.
- Go to www.bendbroadband.com/myphoneaccount
- Click "Register Your Account."
- Once you have submitted the required information, click "Continue."
- You will need to enter a username and password for your phone call details account.
- Click submit.
"I don't have a PIN to register."
If you are a new phone customer, a letter will be mailed to you the day you are installed with your customer PIN. If you have initiated phone service more than a week ago, but haven't registered, or received this PIN, please call us at 541-382-5551 so we can generate a phone call details PIN registration letter for you. Once you have registered for phone call details, you can review unbilled charges for the current billing period and previously billed charges from the previous 12 months.
Each phone call details report, lists call details for each of the following service categories: unlimited local calls, toll free calls, incoming calls, etc. The total number of calls under each category, duration of the total calls, and any associated charges will be listed in this summary. To see additional details for each category, select the category, and you will be able to see the number, date, time, and duration of each call.
If you have any questions or concerns about the phone call details report, please call customer care at 541-382-5551.