Help and Support / Voice
This article provides information for Caller ID which allows you to preview the name and number of the person calling you.
What is Caller ID?
Caller ID lets you see the name and number of the person calling you. The caller's name and phone number displays on your Caller ID display screen. Subscription to Caller ID requires the lease or purchase of a display telephone or an add-on display unit.
Using Caller ID
- When you receive a call, wait until the first ring is complete.
- Look on the telephone display to see the name and number of the caller.
- If the words "Private" or "P", or "blocked call" appear on your display after the first ring, the caller may have blocked their name and number from being displayed.
- If any of the following words appear in the telephone display, then the caller is in an area that does not support Caller ID services:
- unknown name
- unknown number
- out of area